Now you'll see the options to reset or refresh your computer. The computer will restart and take you to the troubleshooting option screen. While holding the Shift key, click Restart. 3.From the login screen, click the Power icon in the lower right corner of the screen. When you see the Dell logo, press continuously the F2 key to enter BIOS Setup. If you cannot find the bitlocker recovery key, from your MS account, and the Bitlocker recovery key prompt, appeared after a BIOS update, then: 1. Afterward, restart your computer and use its designated function key (like F12 or F8) to get the system recovery options.If you don't have a Dell laptop, then skip to Step-4. From here, you can choose to create a system image of your Alienware computer. ![]() ![]() Firstly, launch the AlienRespawn application and attach a suitable USB drive to the computer. This recovery environment helps diagnose hardware issues, backup files, repair the computer, or restore the computer to factory defaults.Step 1. ![]() Restore the computer using SupportAssist OS Recovery When your computer cannot boot into the operating system after repeated attempts, SupportAssist OS Recovery automatically starts on supported computers.
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